| Intermediate Season 1 Lesson 18 - Fixing What's Broken in India | 
                                                                    
                                                                
                                                                            | INTRODUCTION | 
                                                                    
                                                                
                                                                            | Eric: Hi everyone, and welcome back to HindiPod101.com This is Intermediate Season 1 Lesson 18 - Fixing What's Broken in India. Eric Here. | 
                                                                    
                                                                
                                                                            | Udita: नमस्ते NamaSTe I'm Udita. | 
                                                                    
                                                                
                                                                            | Eric: In this lesson, you’ll learn vocabulary for fixing and repairing things. The conversation takes place at an electronic goods store. | 
                                                                    
                                                                
                                                                            | Udita: It's between Priya and a store staff member. | 
                                                                    
                                                                
                                                                            | Eric: The speakers are strangers in a customer service context, so they will use polite Hindi. Okay, let's listen to the conversation. | 
                                                                    
                                                                
                                                                            | DIALOGUE | 
                                                                    
                                                                
                                                                            | स्टाफ़: नमस्ते, मैं आपकी क्या मदद कर सकता हूँ? | 
                                                                    
                                                                
                                                                            | प्रिया : नमस्ते। मैं ने पिछले हफ्ते यहाँ से यह इलेक्ट्रिक हैंड मिक्सर खरीदा था। यह काम नहीं कर रहा है। | 
                                                                    
                                                                
                                                                            | स्टाफ़: क्या आप ने यहाँ से लिया था? क्या आपके पास रसीद है? | 
                                                                    
                                                                
                                                                            | प्रिया : हाँ यह रही। एक बार इस्तेमाल करने के बाद से चल नहीं रहा है। | 
                                                                    
                                                                
                                                                            | स्टाफ़: क्या यह पहली बार चला था? | 
                                                                    
                                                                
                                                                            | प्रिया : हाँ एक बार इस्तेमाल किया था, लगभग पांच मिनटों के लिए। | 
                                                                    
                                                                
                                                                            | स्टाफ़: अच्छा और खराब कैसा हुआ? | 
                                                                    
                                                                
                                                                            | प्रिया : पता नहीं, बस, कल से चल नहीं रहा है। पहली बार के बाद थोड़ा सा भी चालू नहीं हुआ। हमने कुछ भी अलग नहीं किया है। | 
                                                                    
                                                                
                                                                            | प्रिया : आप ज़रा देखकर बताएंगे कि क्या खराबी है? | 
                                                                    
                                                                
                                                                            | स्टाफ़: हाँ बिलकुल। यह तो साफ साफ काम नहीं कर रहा है। क्या आप इसे हमारे साथ छोड़ जाएंगी ताकि हम परीक्षण कर सकें? | 
                                                                    
                                                                
                                                                            | प्रिया : आज मुझे इसकी ज़रुरत पड़ेगी। क्या अभी मरम्मत नहीं हो सकती? | 
                                                                    
                                                                
                                                                            | स्टाफ़: ठीक है तो ऐसा करते हैं, हम आपको यह बदलकर दूसरा दे देते हैं। आपका वॉरंटी कार्ड यहीं डिब्बे में है, तो इस लिए हम इसे अभी बदल सकते हैं। | 
                                                                    
                                                                
                                                                            | Eric: Listen to the conversation one time slowly. | 
                                                                    
                                                                
                                                                            | स्टाफ़: नमस्ते, मैं आपकी क्या मदद कर सकता हूँ? | 
                                                                    
                                                                
                                                                            | प्रिया : नमस्ते। मैं ने पिछले हफ्ते यहाँ से यह इलेक्ट्रिक हैंड मिक्सर खरीदा था। यह काम नहीं कर रहा है। | 
                                                                    
                                                                
                                                                            | स्टाफ़: क्या आप ने यहाँ से लिया था? क्या आपके पास रसीद है? | 
                                                                    
                                                                
                                                                            | प्रिया : हाँ यह रही। एक बार इस्तेमाल करने के बाद से चल नहीं रहा है। | 
                                                                    
                                                                
                                                                            | स्टाफ़: क्या यह पहली बार चला था? | 
                                                                    
                                                                
                                                                            | प्रिया : हाँ एक बार इस्तेमाल किया था, लगभग पांच मिनटों के लिए। | 
                                                                    
                                                                
                                                                            | स्टाफ़: अच्छा और खराब कैसा हुआ? | 
                                                                    
                                                                
                                                                            | प्रिया : पता नहीं, बस, कल से चल नहीं रहा है। पहली बार के बाद थोड़ा सा भी चालू नहीं हुआ। हमने कुछ भी अलग नहीं किया है। | 
                                                                    
                                                                
                                                                            | प्रिया : आप ज़रा देखकर बताएंगे कि क्या खराबी है? | 
                                                                    
                                                                
                                                                            | स्टाफ़: हाँ बिलकुल। यह तो साफ साफ काम नहीं कर रहा है। क्या आप इसे हमारे साथ छोड़ जाएंगी ताकि हम परीक्षण कर सकें? | 
                                                                    
                                                                
                                                                            | प्रिया : आज मुझे इसकी ज़रुरत पड़ेगी। क्या अभी मरम्मत नहीं हो सकती? | 
                                                                    
                                                                
                                                                            | स्टाफ़: ठीक है तो ऐसा करते हैं, हम आपको यह बदलकर दूसरा दे देते हैं। आपका वॉरंटी कार्ड यहीं डिब्बे में है, तो इस लिए हम इसे अभी बदल सकते हैं। | 
                                                                    
                                                                
                                                                            | Eric: Listen to the conversation with the English translation | 
                                                                    
                                                                
                                                                            | Staff: Hello, how may I help you? | 
                                                                    
                                                                
                                                                            | Priya: Hello. I had bought this electric hand mixer from here last week. It's not working. | 
                                                                    
                                                                
                                                                            | Staff: You bought this here? Do you have the receipt with you? | 
                                                                    
                                                                
                                                                            | Priya: Yes here it is. It's hasn’t worked since I used it the first time. | 
                                                                    
                                                                
                                                                            | Staff: Did it work the first time? | 
                                                                    
                                                                
                                                                            | Priya: Yes I used it one time, for about five minutes. | 
                                                                    
                                                                
                                                                            | Staff: Okay, and how did it stop working? | 
                                                                    
                                                                
                                                                            | Priya: I don’t know, but it just hasn’t been working since yesterday. After that one time, it's not turning on at all. We haven't done anything different since. | 
                                                                    
                                                                
                                                                            | Priya: Can you please see what the problem is? | 
                                                                    
                                                                
                                                                            | Staff: Yes of course. This is clearly not working. Can you leave it with us so we can examine what's wrong with it? | 
                                                                    
                                                                
                                                                            | Priya: I'm going to be needing it today. Can it not be fixed now? | 
                                                                    
                                                                
                                                                            | Staff: Okay, what we can do is, we'll exchange this and give you another machine. Your warranty card is right here in the box, so we can exchange this right now. | 
                                                                    
                                                                
                                                                            | POST CONVERSATION BANTER | 
                                                                    
                                                                
                                                                            | Eric: So Priya had to return an item in the dialogue because it stopped working. | 
                                                                    
                                                                
                                                                            | Udita: Yes, like most other places in the world, because she bought the appliance from a store, she was able to return it and get a replacement. | 
                                                                    
                                                                
                                                                            | Eric: It’s lucky that she kept the receipt and warranty card!  If she hadn’t, they might not have accepted the return. | 
                                                                    
                                                                
                                                                            | Udita: She might have had to use a repairman instead. | 
                                                                    
                                                                
                                                                            | Eric: Oh, are there special shops where people can take things into be repaired? | 
                                                                    
                                                                
                                                                            | Udita: There are small shops where you can casually get quick repairs made. Repairmen are everywhere in India. | 
                                                                    
                                                                
                                                                            | Eric: What kinds of repairs do they do? | 
                                                                    
                                                                
                                                                            | Udita: All kinds of household goods. For example, you can get your shoes repaired quickly and at a cheap price. | 
                                                                    
                                                                
                                                                            | Eric: So it’s just small jobs for anyone who asks? | 
                                                                    
                                                                
                                                                            | Udita: Some repairmen are hired by stores, as their in-house repairman. Similarly, clothing stores hire in-house tailors, to look after the tailoring for the store’s customers. | 
                                                                    
                                                                
                                                                            | Eric: But if you have a damaged item that you bought from a store and it’s still under warranty, you should try there first. | 
                                                                    
                                                                
                                                                            | Udita: Yes, definitely. | 
                                                                    
                                                                
                                                                            | Eric: Okay, now onto the vocab. | 
                                                                    
                                                                
                                                                            | VOCAB LIST | 
                                                                    
                                                                
                                                                            | Eric: Let’s take a look at the vocabulary from this lesson. The first word is.. | 
                                                                    
                                                                
                                                                            | Udita: रसीद [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: receipt | 
                                                                    
                                                                
                                                                            | Udita: रसीद[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: रसीद [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: इस्तेमाल [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: use | 
                                                                    
                                                                
                                                                            | Udita: इस्तेमाल[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: इस्तेमाल [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: चालू होना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: to start, to work (an object) | 
                                                                    
                                                                
                                                                            | Udita: चालू होना[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: चालू होना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: खराबी [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: problem, defect, issue | 
                                                                    
                                                                
                                                                            | Udita: खराबी[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: खराबी [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: साफ़ साफ़ [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: clearly | 
                                                                    
                                                                
                                                                            | Udita: साफ़ साफ़[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: साफ़ साफ़ [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: छोड़ना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: to leave behind | 
                                                                    
                                                                
                                                                            | Udita: छोड़ना[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: छोड़ना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: परीक्षण [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: examination, check | 
                                                                    
                                                                
                                                                            | Udita: परीक्षण[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: परीक्षण [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: ज़रुरत पड़ना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: to need, to require | 
                                                                    
                                                                
                                                                            | Udita: ज़रुरत पड़ना[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: ज़रुरत पड़ना [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: Next we have.. | 
                                                                    
                                                                
                                                                            | Udita: डिब्बा [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: box | 
                                                                    
                                                                
                                                                            | Udita: डिब्बा[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: डिब्बा [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: And last.. | 
                                                                    
                                                                
                                                                            | Udita: मरम्मत [natural native speed] | 
                                                                    
                                                                
                                                                            | Eric: repair, fix | 
                                                                    
                                                                
                                                                            | Udita: मरम्मत[slowly - broken down by syllable] | 
                                                                    
                                                                
                                                                            | Udita: मरम्मत [natural native speed] | 
                                                                    
                                                                
                                                                            | KEY VOCAB AND PHRASES | 
                                                                    
                                                                
                                                                            | Eric: Let's have a closer look at the usage of some of the words and phrases from this lesson. The first phrase is.. | 
                                                                    
                                                                
                                                                            | Udita: चालू होना | 
                                                                    
                                                                
                                                                            | Eric: meaning "to start, to work (an object)" What can you tell us about this? | 
                                                                    
                                                                
                                                                            | Udita: चालू caaLuu is a noun meaning “on” or “working”. It’s a word that is only used to talk about things or machines that are working or running. | 
                                                                    
                                                                
                                                                            | Eric: And the second word? | 
                                                                    
                                                                
                                                                            | Udita: होना hoNaa is an intransitive verb meaning “to be”. | 
                                                                    
                                                                
                                                                            | Eric: So it means “to be turned on” or “to be working”. | 
                                                                    
                                                                
                                                                            | Udita: Right. You'll hear चालू caaLuu a lot in spoken Hindi. | 
                                                                    
                                                                
                                                                            | Eric: Can you give us an example using this word? | 
                                                                    
                                                                
                                                                            | Udita: Sure. For example, you can say.. पंखा पूरे तेज़ी से चालू है फिर भी कितनी गर्मी है! paNkhaa puure Tezii Se caaLuu hai phir bhii kiTNii garmii hai! | 
                                                                    
                                                                
                                                                            | Eric: ..which means "The fan is turned up to the highest setting, but it's still so hot!" Okay, what's the next phrase? | 
                                                                    
                                                                
                                                                            | Udita: साफ़ साफ़ Saaf Saaf | 
                                                                    
                                                                
                                                                            | Eric: meaning "clearly" | 
                                                                    
                                                                
                                                                            | Eric: What can you tell us about this? | 
                                                                    
                                                                
                                                                            | Udita: साफ़ Saaf is an adjective that means “clean,” “clear” or “evident”.  In this key phrase, the word is repeated साफ़ साफ़ Saaf Saaf. | 
                                                                    
                                                                
                                                                            | Eric: What does it mean when it is repeated? | 
                                                                    
                                                                
                                                                            | Udita: The meaning becomes an adverb, so it changes to “clearly”. | 
                                                                    
                                                                
                                                                            | Eric: How do we use it? | 
                                                                    
                                                                
                                                                            | Udita: It’s used to talk about things being clear, and can also mean that something is obvious. | 
                                                                    
                                                                
                                                                            | Eric: Can you give us an example using this phrase? | 
                                                                    
                                                                
                                                                            | Udita: Sure. For example, you can say.. हमें साफ़ साफ़ बताइए कि झंझट क्या है| hamen Saaf Saaf baTaaie ki jhaNjhat kyaa hai. | 
                                                                    
                                                                
                                                                            | Eric: .. which means "Please tell us clearly what the problem is." Okay, what's the next phrase? | 
                                                                    
                                                                
                                                                            | Udita: ज़रुरत पड़ना zaruuraT padNaa | 
                                                                    
                                                                
                                                                            | Eric: meaning "to need, to require" What can you tell us about this phrase? | 
                                                                    
                                                                
                                                                            | Udita: ज़रुरत zaruuraT is a noun that means “need” or “requirement”. पड़ना padNaa is a special verb that has several specific uses, but in this example it means “to occur” or “to have”. | 
                                                                    
                                                                
                                                                            | Eric: So altogether it means “to need” or “to require”. | 
                                                                    
                                                                
                                                                            | Udita: Yes. This is an intransitive phrase, so you don’t have to specify who or what needs something, just that the need exists. | 
                                                                    
                                                                
                                                                            | Eric: You can say that “there was a need for new workers”, but you don’t need to specify who had the need. | 
                                                                    
                                                                
                                                                            | Udita: That’s right. | 
                                                                    
                                                                
                                                                            | Eric: What’s an example sentence using this phrase? | 
                                                                    
                                                                
                                                                            | Udita: अहम वक्त पर सबको अच्छे दोस्तों की ज़रुरत पड़ती है। aham vakT par Sabko achhe DoSTon kii zaruuraT padTii hai. | 
                                                                    
                                                                
                                                                            | Eric: .. which means "Everyone needs good friends at critical junctures.” Okay, now onto the lesson focus. | 
                                                                    
                                                                
                                                                            
                                            Lesson focus
                                         | 
                                                                    
                                                                
                                                                            | Eric: In this lesson, you'll learn vocabulary for fixing and repairing. Udita, how do we ask someone to fix something? | 
                                                                    
                                                                
                                                                            | Udita: In Hindi, there is no difference between asking “Can you fix X?” and “Can you please help fix X?” | 
                                                                    
                                                                
                                                                            | Eric: With X being the object that needs fixing, of course.  How do you say those in Hindi? | 
                                                                    
                                                                
                                                                            | Udita: क्या आप X को ठीक कर सकते हैं? kyaa aap X ko thiik kar SakTe hain? | 
                                                                    
                                                                
                                                                            | Eric: What are the important words in that sentence? | 
                                                                    
                                                                
                                                                            | Udita: ठीक करना thiik karNaa, which means “to fix” and सकते हैं SakTe hain, which means “can do”. | 
                                                                    
                                                                
                                                                            | Eric: How do I say “Can you fix the fan?” | 
                                                                    
                                                                
                                                                            | Udita: क्या आप पंखा को ठीक कर सकते हैं? kyaa aap paNkhaa ko thiik kar SakTe hain?  पंखा paNkhaa means “fan”. | 
                                                                    
                                                                
                                                                            | Eric: The sentence was exactly the same, it just had “fan” in place of “X”. | 
                                                                    
                                                                
                                                                            | Udita: Yes. That was a polite sentence, but if you want it to be more casual, you can say क्या तुम पंखे को ठीक कर सकते हो? kyaa Tum paNkhe ko thiik kar SakTe ho? | 
                                                                    
                                                                
                                                                            | Eric: There are a few variations on how to ask questions about repairing objects, so please check the lesson notes for those. | 
                                                                    
                                                                
                                                                            | Udita: As well as asking someone to fix an object, you'll probably need to know how to describe what the problem is. | 
                                                                    
                                                                
                                                                            | Eric: That’s right.  How do we say something has broken? | 
                                                                    
                                                                
                                                                            | Udita: The verb “to break” is टूटना tuutNaa.  So we can say यह टूट गया है। yah tuut gayaa hai. | 
                                                                    
                                                                
                                                                            | Eric: That means “This is broken”. | 
                                                                    
                                                                
                                                                            | Udita: Yes. We used टूटना tuutNaa with the auxiliary verb जाना jaaNaa, which shows that it broke recently. | 
                                                                    
                                                                
                                                                            | Eric: How do we say “There is something wrong with this”? | 
                                                                    
                                                                
                                                                            | Udita: इस में कोई गड़बड़ है। iS mein koii gadbad hai. | 
                                                                    
                                                                
                                                                            | Eric: That’s a good sentence to use if we don’t know exactly what's wrong. | 
                                                                    
                                                                
                                                                            | Udita: Yes, it is. It uses the noun गड़बड़ gadbad, which means “problem” or “wrong”. | 
                                                                    
                                                                
                                                                            | Eric: Can you give us another example, using that word? | 
                                                                    
                                                                
                                                                            | Udita: लगता है इस मिक्सी में कोई गड़बड़ है। Lagtaa hai iS mikSii mein koii gadbad hai. | 
                                                                    
                                                                
                                                                            | Eric: “It seems like there is something wrong with this mixer.” | 
                                                                    
                                                                
                                                                            
                                            Outro
                                         | 
                                                                    
                                                                
                                                                            | Eric: Okay, that’s all for this lesson. Thank you for listening, everyone, and we’ll see you next time! | 
                                                                    
                                                                
                                                                            | Udita: अलविदा alviDaa | 
                                                                    
                                                        
                     
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